Privacy Policy

At Relationship Essentials Counseling & Coaching, LLC, your privacy and confidentiality are extremely important. We are committed to protecting the personal information and health-related information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

1. Commitment to Confidentiality

Relationship Essentials Counseling & Coaching follows the guidelines established under the Health Insurance Portability and Accountability Act (HIPAA) to protect sensitive client information.

HIPAA is a federal law that ensures personal health information is handled with strict confidentiality and security. We take all necessary precautions to safeguard your personal and health-related information from unauthorized access, use, or disclosure.

2. Information We May Collect

We may collect personal information when you:

  • Contact us through the website

  • Register for services, programs, or workshops

  • Schedule counseling or coaching sessions

  • Purchase resources or materials

  • Communicate with us via email or other approved platforms

This information may include:

  • Name

  • Email address

  • Contact information

  • Basic information related to counseling or coaching services

We collect only the information necessary to provide our services and improve your experience.

3. Protection of Health Information (HIPAA Compliance)

Any personal or health-related information shared with us is treated as Protected Health Information (PHI) under HIPAA regulations.

We take appropriate administrative, technical, and physical measures to protect your information, including:

  • Limiting access to authorized personnel only

  • Using secure communication systems where applicable

  • Protecting electronic information with password and security measures

  • Safely storing and disposing of sensitive records

4. How Your Information Is Used

Your information may be used to:

  • Provide counseling and coaching services

  • Respond to inquiries or support requests

  • Schedule appointments or program participation

  • Deliver resources or educational materials

  • Improve our services and website experience

We do not sell, trade, or share your personal information with third parties without your consent, except when required by law.

5. Electronic Communication

When communicating electronically (such as through email or messaging), we take reasonable steps to protect confidentiality. However, please understand that no electronic communication method can be completely guaranteed to be secure.

To minimize risk:

  • Only authorized systems are used for client communication

  • Sensitive details are limited whenever possible

  • Email recipients are verified before sending confidential information

6. Confidentiality of Client Information

Client information will never be discussed, shared, or disclosed to unauthorized individuals.

All staff and assistants working with Relationship Essentials Counseling & Coaching are required to follow strict confidentiality guidelines and HIPAA compliance standards.

7. Data Security

We implement security measures to protect your information from unauthorized access or disclosure. These measures may include:

  • Secure systems and password protection

  • Limited access to sensitive information

  • Secure storage of digital and physical records

  • Proper disposal of confidential information when no longer needed

8. Reporting Security Concerns

If any potential security breach or unauthorized disclosure occurs, appropriate steps will be taken to investigate and address the issue in accordance with HIPAA guidelines.

9. Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Ask questions about how your information is used

  • Request additional information about privacy protections

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Relationship Essentials Counseling & Coaching, LLC

You may reach us through the contact information provided on our website.